• Position: Manager, Legal Conduct
  • Job/Opportunity Number: 1071
  • Unit/Department: Conduct Division
  • Organization: Ontario College of Pharmacists
  • Website: www.ocpinfo.com
  • Location: Toronto
  • Term: Permanent; full-time
  • Posting Date:
    April 26, 2021
  • Deadline to Apply: May 10, 2021
  • Compensation:

    The Ontario College of Pharmacists is the registering and regulating body for the profession of pharmacy in Ontario, with the mandate to serve and protect the public.  The College plays a key role in safeguarding our health care system by regulating pharmacy practice and operations in province, and the College helps to ensure that the public receives quality pharmacy service and care.  To continue to deliver on its mandate, the College is currently recruiting to fill the position of Manager, Legal Conduct.

    To learn about professional licensing and regulatory bodies and their consumer protection mandate, visit the Canadian Regulatory Guide.

    Position Summary

    The Manager, Legal Conduct is responsible for carrying out various regulatory functions and duties of the College in accordance with the governing legislation. The successful candidate will provide leadership, training and guidance to the Legal Conduct team, and will coordinate with and instruct external counsel. The Manager, Legal Conduct will ensure the provision of legal support and advice  respecting intakes, investigations, prosecutions, and other related matters such as appeals and judicial reviews. In particular, the Manager, Legal Conduct will oversee the prosecution of cases involving allegations of professional or proprietary misconduct, incompetence or incapacity referred to the Discipline or Fitness to Practise Committees. The Manager, Legal Conduct will also assist the Director, Conduct, as required, by completing legal research and analysis, and other assigned projects requiring legal input. The Manager, Legal Conduct will also oversee budget development, operational planning and performance, performance management, and data and information management for the team.

    • Act as counsel for the College on matters relating to professional or proprietary misconduct, incompetence and incapacity, including providing legal advice and prosecutorial assessments, and representing the College in or coordinating external counsel in prosecutions and other legal matters, such as appeals and judicial reviews.
    • Contribute to the College’s compliance with the Regulated Health Professionals Act, the Statutory Powers and Procedures Act and other applicable legislation.
    • Assist in interpreting and applying the College’s legislative framework, including the Regulated Health Professionals Act, the Pharmacy Act, the Drugs and Pharmacies Regulation Act, and the College bylaws.
    • Oversee the newly-established Legal Conduct team, including Counsel, Law Clerk and Legal Assistant. Provide guidance and direction to team on case work and prosecutions. Conduct performance oversight, including hiring, reviewing work plans, establishing performance objectives, monitoring performance, providing performance feedback, and assigning and reviewing work product.
    • Represent the College, or coordinate the representation of the College in matters before the Discipline and Fitness to Practise Committees, including pre-hearing conferences, and contested and uncontested hearings.
    • Work collaboratively with the Manager, Investigations and Manager, Conduct Operations to support the various Conduct Committees, including providing legal advice during investigations respecting such activities as correspondence with parties, evidence collection, interviews/records and investigation reports, and drafting or coordinating the drafting of prosecutorial assessments for completed investigations.
    • Maintain and refine a network of dependable external legal counsel to undertake prosecutorial assessments, prosecutions, appeals and judicial reviews, in addition to the in-house department’s workload.
    • Oversee and provide instruction to external counsel on prosecutions, including tracking expenditures and performance.
    • Work with the Director, Conduct to establish and plan annual operational initiatives and projects relevant to the Legal Conduct team, and to lead such initiatives and projects as appropriate.
    • Participate in cross-departmental working groups, including policy development working groups.
    • Develop detailed annual budgets, based on comprehensive operational and program planning. Actively manage staffing, program and project budgets, including regular review of financial statements with appropriate variance reporting.
    • Assist the Registrar & C.E.O, and Director, Conduct, as required, by completing legal research and analysis, and other assigned projects of a legal nature
    • Continually examine work processes and explore opportunities for improving efficiencies through technology, elimination of non-value-added work and streamlining of work processes.
    • Ensure all departmental operational policies and procedures are fully documented and regularly updated.
    • Work with information and data management staff to ensure the department’s case management and data is suitably supported and tracked by IT systems. Oversee tracking of various departmental data, such as external legal costs, in-house time tracking, cost orders, timelines for pre-hearings and prosecutions, etc.
    • Prepare and conduct presentations within the College, and externally at workshops, conferences, etc.
    Key Attributes
    • Proven ability to work effectively and cooperatively with other members of staff and management within a collaborative environment to achieve organizational, divisional and departmental goals
    • Proven ability to prioritize workload based on principles of public protection, risk management, and relevant common law and legal principles such as procedural fairness
    • Strong judgment and discretion, with the ability to maintain the confidentiality of sensitive file material and information to others on behalf of the department
    • Exceptional people management and leadership skills, including coaching, mentoring, and providing constructive performance feedback, with the ability to build collaborative team environments
    • Adaptable and flexible with work requests
    • Date literate, recognizing the ability to use data as an enabler for progress and decision making
    • Excellent time management and organizational skills
    • Exceptional analytical and problem-solving skills
    • Demonstrated ability to develop and manage operational budgets
    • Demonstrated ability to lead operational planning, including planning and leading departmental initiatives and projects
    • Exceptional written and verbal skills with a proven ability to draft legal documents such as prosecutorial assessments, other legal opinions, statements of allegations, undertakings, etc.
    • Proven ability to deal effectively with all stakeholders with tact and diplomacy
    • Self-motivated with a “can do” attitude
    • Continuous learner
    We are accepting applications provided you have the following qualifications:
    • LLB. or J.D. designation from a recognized university
    • Member in good standing with the Law Society of Ontario
    • 10+ years’ experience in legal or investigative setting coupled with 5+ years management experience
    • Proven ability to develop and manage budgets while maintaining performance expectations
    • Demonstrated knowledge of statutes, laws and regulations relevant to professional regulation, and governing the practice of Pharmacy
    • Proven ability to build, maintain and support team collaboration and cohesiveness
    • Proven ability to provide guidance and direction to staff, assess training needs and address performance issues
    • Extensive knowledge of the Regulated Health Professions Act and its regulations
    • Exceptional analytical, problem solving, negotiation and conflict resolution skills
    • Exceptional written, verbal and interpersonal skills with demonstrated ability to build trust and relationships with external stakeholders
    • Proficiency  with MS Office applications and relational database
    to apply

    Please submit your cover letter and curriculum vitae in confidence, stating salary expectations by May 10, 2021.

    OCP is committed to supporting accessibility and diversity. Requests for accommodations can be made at any stage of the recruitment process. Applicants need to make their requirements known when contacted.

    We wish to thank all applicants for their interest in this position. We will only contact those whose skills, knowledge and experience most closely match the requirements of the position.