• Position: Senior Manager, Resolution & Recovery
  • Job/Opportunity Number: R000232
  • Unit/Department:
  • Organization: Financial Services Regulatory Authority of Ontario (FSRA)
  • Website: www.fsra.ca
  • Location: Toronto
  • Term: Permanent; full-time
  • Posting Date:
    March 21, 2021
  • Deadline to Apply: March 31, 2021
  • Compensation:

    The College of Occupational Therapists of Ontario is the regulatory organization that oversees the practice of occupational therapists (OTs) in Ontario. Our mission is to protect the public and instil confidence and trust by ensuring occupational therapists are competent, ethical, and accountable and provide safe and effective care of the people they serve.

    Working together with the public, stakeholders, and the larger regulatory health community, we are currently working towards a new, bold vision: to be leaders in collaborative quality regulation. We are Canada’s largest regulator of occupational therapists and we oversee more than 6,000 registrants.

    To learn about professional licensing and regulatory bodies and their consumer protection mandate, visit the Canadian Regulatory Guide.


    Accountable for managing the delivery of Resolution and Recovery Unit programs or services in support of overall Relationship and Risk Management Department strategies.

    • Manages the delivery of Resolution and Recovery unit programs or services, in support of the  prudential regulation and supervision of provincially regulated financial institutions; ensuring consistency with overall Relationship and Risk Management Department performance measures, standards, and best practices and integration with overall FSRA priorities and directions.  

    • As part of the management team, supports FSRA leadership in formulating strategy and developing tactics and provides leadership in executing programs or services to deliver on strategy.

    • Manages the analysis of crisis preparedness of provincially regulated financial institutions; ensuring consistent messaging of FSRA’s requirements through relationship management strategies, plans and initiatives.

    • Leads the development and implementation of crisis simulations exercises with the objective of identifying opportunities and making recommendations to enhance FSRA’s Resolution Regime.

    • Leads the development of FSRA’s requirements and expectations regarding CU resilience, contingency planning, recovery planning and resolution planning, regulatory intervention.

    • Leads the Resolution and Recovery team in assisting (e.g. providing guidance and direction) to Credit Unions in developing their Recovery and Resolution Plans.

    • Assists in developing, enhancing, and implementing FSRA’s Risk Based Supervisory Framework.

    • Provides expertise and advice to FSRA management and staff in response to operational or program issues impacting the achievement of department goals and strategy; providing evidence-based recommendations for problem resolution and improvement to methods to deliver programs or services.

    • Manages the unit and its staff to support an environment and culture of service excellence which respects diversity, equity and inclusivity; encourages all employees to work together to achieve results and contribute to a healthy, rewarding and productive working environment where personal and team accountability are key to meeting the mandate of FRSA.  Accountable for building a strong team including hiring, orienting, training and coaching of staff, determination of performance standards, conduct of performance reviews and management of performance and employee relations matters.

    • Works with the Head in operational planning, development and reporting on performance metrics, program effectiveness, risks and impacts related to unit, section matters. Recommends approval of financial transactions to the Head.

    • Supports critical change and a new collaborative, forward thinking culture within the unit, and works with others to achieve this across the section.

    • Promotes and supports the implementation of innovation and continuous improvement throughout the unit.

    • Leads and/or participates on projects within the section to represent the unit’s interests in program or service decision making.

    • Develops and manages relationships and consultation with stakeholders impacted by unit programs and operations to discuss and clarify program or service-related issues and needs.   

    • Works in collaboration with colleagues on function priorities for FSRA.


    Education and Experience

    • University degree in finance, commerce, business, accounting, economics, law, or related field; Master’s degree and relevant professional designations are preferred

    • 10+ years’ experience in financial services, such as lending, banking, requiring the assessment of operations and the development and implementation of financial institution contingency plans, and recovery and resolution plans (e.g. corporate restructuring, workouts, liquidation, bankruptcy, asset sales, mergers) which includes 4-8 years of experience managing staff and complex relationships with stakeholders.

    Knowledge and Skills

    • Knowledge of financial institutions and financial services.

    • Knowledge of financial analysis techniques, and risk and controls analysis.

    • Knowledge of risk management practices as they apply to financial institutions.

    • Skilled at writing clear and concise documentation, reports, briefing notes, etc.

    • Ability to manage and champion change for a new organizational culture and vision.

    • Skilled in leading relationship management and forming collaborative relationships.

    • Leadership skills to implement organizational structures, systems, and standards.

    • Demonstrated financial, risk and controls analysis skills.

    FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code.