December 11, 2020
The Nova Scotia College of Counselling Therapists (NSCCT) oversees the practice of counselling therapy in Nova Scotia. It grants licences to people who meet the academic standards, clinical experience, and supervision the Counselling Therapists Act requires. NSCCT advocates for members of the public and supports its registrants — Registered Counselling Therapists and Registered Counselling Therapist-Candidates — by embracing comprehensive standards of practice, ethical decision making, and ongoing professional development.
The Executive Director & Registrar (EDR) is an Ex-Officio (non-voting) member of, and accountable to, the Board of Directors of the NSCCT, tasked with implementing the vision and strategy of the College by ensuring the organization upholds the regulatory standards set by the Counselling Therapists Act, and helping the NSCCT thrive through responsible fiscal, human resource and operational management. By setting and achieving operational goals informed by the values of the organization, the EDR supports the success of the College and positions it as a leader among professional regulatory bodies.
Major duties involve adeptly leading NSCCT staff, providing support to the Board in its governance activities, overseeing professional regulation in protecting the public, driving registrant engagement initiatives, and fostering strong relationships with government and stakeholders. A key aspect of the role is to oversee a fair and robust complaints process which adheres to the requirements of the Act.
Strategic Leadership & Governance Support
- Transparently, proactively and frequently communicate with the Chair, Executive Committee and Board on NSCCT matters, but with a particular emphasis on those matters related to governance and risk;
- Provide strategic input and guidance and participate in planning, development and implementation of the Board’s directions and priorities;
- In conjunction with the Chair and Secretary, prepare Board and Executive Committee agendas and supporting information for regular and ad hoc meetings as required;
- As an ex-officio member of the Board, actively participate in Board meetings;
- Oversee and facilitate support of the Board through activities such as new member orientation, and planning of Board meetings and retreats; and
- Coordinate the development, updating, and maintenance of Board policies and procedures.
As Executive Director of the College, the EDR is responsible to the Board of Directors for operational oversight and detail, including:
- Provide or facilitate overall administration of the NSCCT office and business functions including registrant services, committee and task group support, internal and external communication, human resource management, finance and accounting, records management, policies and procedures;
- Collaborate with the Board Treasurer in developing the NSCCT budget for approval by the Board;
- Communicate regularly and transparently with the Treasurer on financial matters;
- Implement appropriate expenditure, monitoring and reporting mechanisms; and
- Initiate and monitor the annual audit process.
- Create a culture of empowerment, inclusion, collaboration and trust;
- Provide leadership and overall direction to NSCCT staff, including staff development and training;
- Ensure that the College has an effective team in place, and that there exists an effective plan of succession and development for the EDR position;
- Encourage idea sharing and an effective system of communication among the staff;
- Continually enhance the work environment through innovative administrative practices and human resources programs and policies; and
- Inspire and motivate the team in developing operating objectives, administrative policies, and business plans to meet the strategic goals and objectives as defined by the Board.
- Encourage a high level of registrant engagement through regular communication and opportunities for participation in College governance activities;
- Lead the ongoing development, coordination and implementation of registrant programs and activities; and
- Oversee website development, content and maintenance.
As Registrar, the EDR is responsible for all aspects of the registration and complaints process, such as:
- Ensure that legislated regulatory requirements are in place and upheld at all levels of the College (new registrations, renewals, continuing competency, complaints & discipline);
- Oversee development and dissemination of information regarding regulatory requirements, standards of practice, and code of ethics to existing and potential members, stakeholders and the public;
- Ensure success of regulatory committees through appropriate resourcing efforts and new member orientation;
- Facilitate frequent and timely communication regarding regulatory matters between the Board and regulatory committees, as appropriate;
- Execute the registration of only appropriately qualified applicants for licensure, including those from jurisdictions outside of Nova Scotia according to CFTA and FRPA requirements;
- Administer a fair and robust complaints process, including receiving, assessing and responding to complaints in a fair and timely manner;
- Ensure sufficient fiscal and human resources are deployed to thoroughly investigate, review and adjudicate complaints;
- Support the regulatory committees as required to ensure the integrity of processes and compliance with the Act.
Joint Executive Director/Registrar Stakeholder Relationships
- Proactively build strong and trusted relationships with all key stakeholders, including the Board, registrants, staff, the public, all levels of government and other professional bodies;
- Champion the development and execution of a strategic communications plan encompassing communications with registrants, stakeholders, the public and media;
- Regularly liaise and consult with relevant provincial government ministries and departments;
- Seek opportunities to participate in activities that could impact the NSCCT and the profession of Counselling Therapy, including forums, consultations, regulatory and policy reviews, etc.;
- Regularly liaise and consult with relevant local, provincial, national and international organizations including peer regulatory bodies and associations;
- Regularly liaise and consult with other external stakeholders including post-secondary institutions, community groups, etc.; and
- Act as an ambassador for NSCCT at external events and activities.
The successful candidate will possess the following:
- Relevant post-secondary education required (graduate or professional-level education preferred).
- Executive leadership experience, with responsibility for operational, financial, administrative, human resources and strategic leadership within an organization of similar scale and complexity;
- Working knowledge of legislation and best practices relevant to health professions regulation in Nova Scotia; and
- Prior experience reporting to a Board or similar oversight body or strong governance experience garnered through Board/Council participation, is strongly preferred.
- Experience working in an administrative leadership role with a statutory regulatory body would be considered a strong asset.
Competencies and Attributes
- Strategic and visionary thinker who can engage the team in executing the vision and mission of the Board within the scope of the Act;
- Creates and maintains a positive working environment, building a culture of trust, respect, empowerment and professionalism;
- Empathetic leader who leads by example;
- Demonstrates courage in displaying vulnerability and authenticity as a leader;
- Possesses political savvy with the ability to build and enhance relationships with a multi-sector group of stakeholders and professionals;
- Demonstrated ability to deal effectively with conflict in a diplomatic and professional manner; maintains dignity and respect during conversations;
- Articulate communicator with excellent written and verbal communication, presentation and facilitation skills; able to appropriately communicate complex issues in a simple and understandable manner that is accessible to diverse stakeholder groups;
- Exceptional organizational abilities, sound judgment, common sense and the ability to maintain confidentiality;
- Strong interpersonal skills built on a foundation of integrity, patience and emotional intelligence;
- A passionate role model and advocate who works to engage the team, harnessing their passion and commitment to the mission, vision, and values of the College; and
- Typifies professional standards and practice; impeccable character and personal values, coupled with empathy and a commitment to inclusion.
Nova Scotia College of Counselling Therapists, Board of Directors
Administrative Coordinator (1)
Members of equity-seeking groups are encouraged to apply and to self-identify.