July 11, 2020
The New Brunswick College of Pharmacists governs and regulates the practice of pharmacy in New Brunswick. To be designated a pharmacy professional in New Brunswick, pharmacists and pharmacy technicians must meet standards and qualifications as set out by the College. All pharmacists and pharmacy technicians working in New Brunswick must register and maintain annual licensure with the New Brunswick College of Pharmacists. The College also establishes and maintains standards for the operation of pharmacies in New Brunswick.
We are currently seeking a Registration Coordinator for a one-year term whose primary role will be to administer the registration and licensing function of the NB College of Pharmacists. The Registration Coordinator builds ongoing relationships with pharmacy professionals and is the subject matter expert on registration requirements. This is a key role with overall responsibility for all administrative activities related to the registration process of pharmacists, pharmacy technicians, pharmacies and applicants.
- Creating registration files and evaluating applications for completion
- Conducting annual license renewal for more than 1000 professionals and 250 pharmacies
- Maintaining the integrity of registrant records
- Superuser/ staff resource for the electronic member management system (database)
- Contributing to continuous quality improvement of registration processes
- Issuing official documents to registrants and others
- Educating and communicating (via e-mail, direct in-person and telephone) with registrants and applicants about registration processes
- Communicating with various stakeholders about registration
- Communicating with the public concerning pharmacy professionals’ registration
- Organizing and supervising jurisprudence exams
- Ensuring validity of data reports shared with external stakeholders
- Preparing for registration committee meetings
- Building relationships with other provincial pharmacy regulatory authorities and pharmacy education institutions
- Occasional travel for conferences and meetings
- Informally translating basic documents between official languages
- Participating and contributing to College projects
Work Experience: 3-5 years in office administration, preferably with customer service experience and some leadership and quality improvement responsibilities.
Education: Graduate of a recognized office administration program or business program or a combination of education, training, and progressively responsible experience in an administrative role. Prior experience in a health professional field considered an asset (e.g., pharmacy assistant).
Computer Skills: Registration processing is accomplished almost entirely using electronic forms and documents. Experience in Microsoft Office is required, experience with member management systems/ database also an asset.
Language Skills: Written and spoken competence in English and French.
Other skills: Strong attention to detail, ability to manage multiple priorities effectively in an everchanging environment. Comfortable working independently as well as under supervision or in collaboration with others on the College team. Ability to critically evaluate processes and scenarios and contribute to registration decisions.
Communication skills: Strong written and verbal communication skills; previous customer service experience; strong business acumen by exercising tact and diplomacy to deal effectively with challenging clientele and issues over the telephone and in person.
Attitudes: Professional demeanor, honest and fair. Respects diversity and dignity of individuals and groups.
Other: Must possess a valid driver’s license and have access to a vehicle for work purposes.
Please apply with cover letter and resumé in confidence to:
Katrina Mulherin, Deputy Registrar
200-686 St. George Boulevard
Moncton, NB E1E 2C6