The College of Physicians and Surgeons of New Brunswick (CPSNB) has responsibility within the province of New Brunswick for the licensing of physicians, monitoring standards of medical practice and investigating complaints against physicians. In addition to these three primary areas of responsibility, the College is often approached for advice in ethical, medical-legal, and general quality of care matters. The College operates under the authority of the Medical Act and applicable regulations.
To learn more about organizations that protect the public through licensing and professional regulation, visit the Canadian Regulatory Guide.
Now, CPSNB is seeking its first Associate Registrar and Director of Complaints to join its team in playing a critical leadership role for the College.
Reporting to the Registrar, the Associate Registrar and Director of Complaints is responsible for the complaint process and the oversight, coordination and administration of all activities of the complaints and practice investigations, in accordance with College policies and procedures, and in compliance with the bylaws pursuant to the Medical Act. The Associate Registrar and Director of Complaints will work closely with the Complaints Committee of CPSNB’s Council, as well as with the Registrar, to support the presentation, review, investigation and ultimate response to submitted complaints.
In addition, while the Associate Registrar and Director of Complaints will primarily focus on overseeing the complaints function within the College, they will also provide legal counsel and support to the Registrar on other issues related to the functioning of the College as needed.
As the ideal candidate, you have graduated with a LL.B./Juris Doctor in law, along with a complement of 5-10 years of post bar admission experience in a law firm practice, or as in-house legal counsel. You have education and technical knowledge in investigations and mediation/arbitration and you have a great depth of expertise in interpreting legal and regulatory requirements, ideally in a medical/health care environment.
You are comfortable and confident working and collaborating with multiple stakeholders within and outside of your organization. You have exceptional verbal and written communication skills in both French and English and can build strong working relationships within and outside the organization. You have an aptitude for effective project management and excel at problem solving. A broad knowledge of medico-legal affairs, as well of the role of medical regulation, would be a significant asset.
If you are interested in pursuing this opportunity, please apply online by clicking the “Apply Now” button below. For more information or to ask any questions, please contact Andrea Forbes-Hurley email@example.com, Erin MacDonald at firstname.lastname@example.org or Daniella Sam at email@example.com.
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