Retirement Homes Regulatory Authority

Established in 2011, the Retirement Homes Regulatory Authority is an independent, self-funded, not-for-profit regulator mandated by the government to protect and ensure the safety and well-being of seniors living in Ontario’s retirement homes under the Retirement Homes Act, 2010.

We put residents first by ensuring retirement homes follow the rules and by sharing unbiased, transparent safety information with seniors and their loved ones. We do this by:

  • Inspecting homes to ensure they comply with the Retirement Homes Act, 2010
  • Taking action when they do not
  • Addressing reports of harm or risk of harm to residents
  • Responding to resident and family complaints

To read more about the Retirement Homes Regulatory Authority and important information for residents such as finding a retirement home or how to register a complaint, please consult our digital brochure for residents.

Mission and Vision

Ontarians have choice and the protection they need to live with confidence and dignity in retirement homes.

The RHRA employs the most effective means to encourage and achieve compliance, to reduce harm, to support residents and families in making informed choices, and to enable a strong and diverse sector

Strategic Plan

Our Strategic Plan 2022, was developed in collaboration with the Ministry of Seniors Affairs, operators, family members of residents, community partners, our Stakeholder Advisory Council and other key stakeholders. Our Plan is all about actions designed to improve the safety and protection of seniors, provide them stronger decision-making tools and enable them to live with the dignity they deserve.

RHRA Strategic Plan 2017-2022

Current Opportunities

  • Chief Corporate Services Officer

    Posted: April 5, 2021
    Deadline to Apply:

    The CCSO is an executive-level role serving as a leader within the senior management team. Working closely with the CEO/Registrar and the Deputy Registrar, the CCSO is responsible for executive leadership of all corporate functions of the RHRA and is a key contributor to the development and implementation of the organization’s strategic goals.