• Complaints Director
  • Position: Complaints Director
  • Job/Opportunity Number:
  • Unit/Department:
  • Organization: College and Association of Acupuncturists of Alberta
  • Website: www.acupuncturealberta.ca
  • Location: Edmonton
  • Term: Permanent; part-time
  • Posting Date:
    December 12, 2020
  • Deadline to Apply: January 15, 2021
  • Compensation:
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    The College of Acupuncturists of Alberta (the College) is the regulatory body of the acupuncturist profession in Alberta, with the mandate to govern the profession in the public interest. Effective December 30, 2020, the acupuncturist profession will be governed under the Health Professions Act. The position of Complaints Director is now available for application.

    For more information on regulatory bodies and their consumer protection mandate, visit the Canadian Regulatory Guide.

    JOB RESPONSIBILITIES

    The Complaints Director shall perform all duties required of, and exercise the powers provided to the Complaints Director in the Act and Regulation, including:

    (a) receive complaints and information deemed as complaints;

    (b) conduct the investigation or appoint an investigator to conduct the investigation into a complaint;

    (c) refer the complainant and the investigated person, with their agreement, to an alternative complaint resolution process;

    (d) make decisions regarding complaints in accordance with the Act; and

    (e) present the case against an investigated member to the hearing tribunal, as needed.

    SKILLS AND ATTRIBUTES REQUIRED

    (a) Excellent analytical skills with a good understanding of relevant Acts and Regulations

    (b) Excellent oral and written communication skills in English

    (c) Effective organizational skills and attention to details

    (d) Problem-solving skills

    (e) Fair, impartial and responsible

    EDUCATION/WORK EXPERIENCE REQUIRED

    The applicant shall have a bachelor’s degree and office work experience. A degree in law and work experience with similar responsibilities will be an asset.

    HOW TO APPLY

    Please submit your application (cover letter and resume with references) by email or by mail to #201, 9612 – 51 Ave. NW, Edmonton, AB T6E 5A6, to the registrar’s attention.

    We thank all applicants for their interest. All applications will be reviewed to determine which candidate best meets the requirements of the position. Only individuals selected for an interview will be contacted.

    **INDICATE THAT YOU FOUND THIS OPPORTUNITY ON REGULATORYJOBS.CA**