December 12, 2020
Please note: On Sept. 1, 2020, the BC College of Nursing Professionals (BCCNP) and the College of Midwives of BC (CMBC) amalgamated to become the BC College of Nurses and Midwives (BCCNM).
BCCNM is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical and meets the standards that society views as acceptable.
At BCCNM each of us strives to meet our commitment to the following values to maintain a workplace that is respectful and supports the well-being of every BCCNM employee:
- Trust is essential
- Better together
- Speak the truth
- Protect the public
- Stay curious
As a member of the team, you can expect to be treated in a respectful and professional manner. While your workload will be busy, the College supports staff in achieving a healthy work-life balance.
Are you an events professional with a focus on healthcare? Or an LPN or HCA looking for a unique way to combine your skills with events coordination? If you have healthcare-related experience in events management and/or administrative coordination, we’d love to meet you!
The Nursing Community Assessment Service (NCAS) is hiring an Assessment Centre Coordinator. This event planning and coordination role will provide technical, administrative, and operational support to the delivery of the NCAS Simulation Lab Assessment and Oral Assessment — high stakes examinations taken by hundreds of health professionals annually who are seeking licensure as nurses and health care aides in British Columbia.
This position has a Tuesday to Saturday work week. Saturdays involve either opening the Assessment Centre early in the day or closing the Assessment Centre into the evening. Some schedule flexibility may be required to support staff training, or other activities.
NCAS is an essential service, with strict COVID-19 Health and Safety protocols in place. We are continuing to operate throughout the pandemic, delivering competency assessments in a simulation centre. Our work actively supports the healthcare labour force but does not involve clinical patients.
Reporting to the Operations Manager, the Assessment Centre Coordinator manages the administration of the Simulation Lab Assessment and Oral Assessment at a state-of-the art simulation lab at Langara College in Vancouver, BC. Assessments run like clockwork, and involve 15-20 support staff, plus examinees.
The ACC ensures the assessments are delivered to the highest standards of security, consistency, rigour and professionalism, according to defined policies, procedures, and standards. The coordinator facilitates the regular operations of the simulation and oral assessment by, among other responsibilities: recruiting and overseeing the work of all part-time assessment service employees (including assessors, standardized patients, standardized patient trainers, and technicians); purchasing supplies; setting up and taking down assessment stations; scheduling assessment takers (test takers), staff and assessment dates; and working closely with the NCAS staff team to support the continuous improvement of the overall program.
Weekdays (Tuesday through Friday) are spent on full-cycle administrative coordination of NCAS assessments, while Saturdays involve the delivery and supervision of an SLA-OA assessment day at Langara College.
NCAS employs two Assessment Centre Coordinators (ACCs). Responsibilities are allocated and shared between the two positions.
The ACC ensures the NCAS Simulation Lab Assessment and Oral Assessment are delivered as per established standards, policies, and procedures, and facilitates the regular operations of the assessments.
Typical responsibilities include:
- Setting up and taking down all assessment stations
- Attending assessment day sessions
- Ensuring all equipment, supplies and materials are prepared and meet specifications of the assessment
- Facilitating assessment taker flow at site, including all aspects of the assessment taker experience
- Identifying, resolving and/or escalating and reporting problems and issues as they emerge
- Entering data
- Supporting testing of the computer platform
- Supporting all activities related to assessment field testing and dry runs in the sim lab
- Supporting appeal processes and preparing reports, as necessary
The ACC is responsible for managing the part-time NCAS assessment centre staff, including recruiting, contracting, training, and monitoring performance.
Additional related tasks include:
- Preparing contracts, timesheets, and invoices
- Identifying, resolving and/or escalating employee conflict, issues, and concerns as they arise and in a timely manner
- Delivering, monitoring, and contributing to the continuous improvement of training programs
- Scheduling all part-time employees, assessment takers; helping to develop, optimize and revise (as necessary) annual, rolling assessment date calendars
- Managing, and from time to time evaluating, any technology platforms, apps, databases, and systems required to schedule staff and assessment takers
General NCAS Responsibilities
The ACC contributes to the day-to-day activities of NCAS, liaising with assessment takers, supporting all projects and programs, contributing to organizational planning processes, and furthering NCAS’s spirit of innovation.
- Associate’s or Bachelor’s degree, ideally an LPN or HCA; or an equivalent combination of experience and training
- Training in simulation education would be an asset
- Training in events coordination would be an asset
- Minimum two years of complex events planning experience
- Experience working with health care aides and/or nursing professionals
- Experience administering high-stakes examinations, in a health care setting
- Experience administering activities in a health care simulation lab
- Demonstrated experience managing, coaching, and evaluating staff teams
- Demonstrated experience resolving problems and addressing issues in real-time situations
- Experience delivering customer service with speed, care, and attention to detail
- Demonstrated ability to manage dynamic events, and work under strict time pressure
- Demonstrated organizational and administrative skills, and an ability to execute activities involving multiple stakeholders and sets of activities
- Demonstrated skill with online database platforms and technologies and ease with on-line programs
- Exceptional inter-personal skills and cross-cultural competencies
- Exceptional attention to detail
- Demonstrated leadership and communication skills (written and oral)
- An ability to thrive in an environment of ambiguity, and to be flexible in evolving work situations
- A demonstrated ability to take initiative and to meet deadlines
- A positive attitude with an eagerness to commit to innovation and change
- Knowledge of medical equipment and supplies typically found in health care settings and/or simulation labs, including mannequins is an asset
Please forward your resume and cover letter, indicating where you learned of this opportunity, to firstname.lastname@example.org. Please use “NCAS Assessment Centre Coordinator” as the subject line of your email. The closing date for applications is Jan. 15, 2021.
Interviews may be coordinated prior to the closing date. While we appreciate all responses, only shortlisted applicants will be contacted.
Note: References, education and professional credential verifications, and a criminal record check will be required for all final candidates.
Thank you for your interest in NCAS and the BC College of Nurses and Midwives.